Y04 Privacy Policy — User Data Protection
Your privacy is our priority. This policy explains how y04 collects, uses, stores, and protects your personal information when you use our platform in Malaysia.
Last updated: 2026. This policy applies to all y04 platform users in Malaysia.
1. Information We Collect from You
When you register or use the y04 platform, we collect several categories of information to ensure our services run smoothly and securely for all users.
Account & Identity Information
During registration, we collect your full name, email address, phone number, and date of birth. This information is required to verify your identity, comply with the 18-and-above age requirement, and allow us to manage your account securely.
Payment & Transaction Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), y04 maintains transaction records including the payment method used, amount, and transaction date. We do not store your full bank card number — payment processing is handled through third-party payment providers that meet established security standards.
Device & Browser Information
We automatically collect technical data when you access the y04 platform — including device type, operating system, browser type, IP address, and screen resolution. This data is used to optimise how the platform displays on your device and to identify any suspicious access attempts.
Platform Usage Data
We also record in-platform activity such as games played, bets placed, session duration, and account setting preferences. This data helps us understand how users interact with y04 and continuously improve our service quality.
2. How Your Information Is Used
Y04 only uses collected information for purposes directly related to delivering platform services and maintaining legal compliance. We do not sell or rent your personal data to any party for marketing purposes.
- Account management: Verifying identity, enabling secure login, and delivering effective customer support.
- Transaction processing: Processing deposits and withdrawals in MYR and resolving any transaction disputes.
- Platform security: Detecting and preventing fraud, multi-account usage, or unauthorised access.
- Service improvement: Analysing usage patterns to improve the interface, speed, and stability of the y04 platform.
- Service communications: Sending important notifications relating to your account, security, policy changes, or service updates.
- Legal compliance: Fulfilling legal obligations relating to user identity verification and financial transaction records.
3. Cookies & Browser Activity Tracking
What Are Cookies?
Cookies are small data files stored on your device when you visit a website. The y04 platform uses cookies to maintain your login session, remember your language preferences and display settings, and ensure a consistent experience across different sessions.
Types of Cookies We Use
Y04 uses session cookies (which expire when the browser is closed) and persistent cookies (which are stored for a set period). Session cookies are used primarily for login authentication and account security. Persistent cookies help us recognise returning users and reload their personal settings more quickly.
Cookie Controls
You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the y04 platform, such as automatic login authentication or display preference saving.
4. Data Storage, Security & Sharing
Data Storage
All y04 user personal data is stored on secure servers with strict access controls. Data is retained for as long as your account is active or as required to meet legal obligations. When data is no longer needed, it is securely deleted or anonymised.
Security Measures
Y04 uses SSL encryption for all communications between your device and our servers. Access to user personal data on our end is restricted to staff who require it to carry out customer service or technical duties. All employees with access to user data are bound by confidentiality obligations.
Third-Party Sharing
Y04 does not share user personal data with third parties except in the following circumstances: (a) payment providers required to process your MYR transactions; (b) technical service providers assisting with platform infrastructure, bound by confidentiality agreements; (c) legal or regulatory authorities where required by applicable law. In all cases, data sharing is limited strictly to the information necessary.
5. Your Rights as a User & How to Contact Us
Right to Access & Correction
You have the right to request a copy of the personal data we hold about you. If you find any inaccurate information, you can request a correction through your account settings or by contacting the y04 support team. We aim to process correction requests within a reasonable timeframe.
Right to Data Deletion
You may request the closure of your y04 account and the deletion of your personal data. However, certain data may need to be retained for a specified period to comply with legal requirements relating to financial records and identity verification. y04 will inform you of any limitations in fulfilling a deletion request where applicable.
Privacy Policy Updates
Y04 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated to registered users via email or in-platform notification. Continued use of the y04 platform after changes are published will be considered acceptance of the updated policy.
Contact Us
For any enquiries regarding data privacy, access requests, or complaints, you may contact the y04 team by email at: [email protected]. We also encourage you to visit our FAQ page for answers to the most frequently asked questions about privacy and account security.
Your Data Is Safe with y04
Understanding how we manage your information lets you use the y04 platform with greater confidence. Register an account or log in to start enjoying all our services.
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